spill stain carpet

Services

Attention that’s professional,
courteous, and personal

Financing

We offer 6 month financing and periodically 12 months financing during our sale times thorough Synchrony. Please contact us for information.

”Visa ”MasterCard ”Discover ”American Express

In-Home Measurements

We offer free in-home measurements, but we first ask you to come into our showroom to make a selection. This way we are able to give you an accurate estimate based on your chosen product (s). Packaging and carpet width and pattern repeat vary on all products. These estimates are important to determine an accurate price quote. Our estimators measure and look to see what is needed to complete your job. This includes floor preparation, furniture moves, transitions, base or shoemold etc. Please contact us for assistance.

The length of an in-home measure will vary depending on the size and scope of the project — anywhere from 15 minutes to an hour and half. After the measure is completed, our estimators will come back to the office and work up the estimate. This normally takes a couple days.

Experienced Installation

Our installation team is comprised of head technicians and helpers. They all work for Westbay, so installations and any necessary repairs are scheduled through us. Some of our installers have been with Westbay for its entire existence, while others have been with us 5, 10, 20 years. Westbay takes pride in the fact that many of our installers have been with us for so long. Our installers are well versed on the installation of all the products we carry. Our estimators do a great job of analyzing the scope of the job so customers are not given extra charges when the job is in progress.

To schedule installation services, please contact us. The installation process time varies depending on what type of material is being installed and the scope of the project.
 

Floor Refinishing

We can either screen and coat your hardwood which will take care of minor surface scratches or we can sand and refinish your wood floor to take care of deeper scratches and nicks. When you sand and refinish your floor, you are able to change your stain color as well. Changing the color of your hardwood will transform the look of your room. Depending on the color you choose, it can make a room look more cozy or open up the space and make it appear larger. Contact us for more information.

Carpet Binding

Westbay can do several different types of binding: the standard polyester binding tape that you see on many carpet samples, serge binding, and canvas tape. We custom make area rugs and runners from our broadloom carpet. If we order custom rugs through our manufactures we have access to a few additional binding options such as leather, machine serging and hand serging. Normally, the process takes about 3 weeks. Please contact our store for more information. Most of our binding is done here at Westbay, but here are a few instances when we have the manufacturer bind the area rug.

Articles

Browse our library of flooring articles for helpful tips and news on all the products you need.

Style 101

Complement your unique style, as well as the function of the room.

Floorvana

With the new, award-winning FLOORVANA™ app, a simple photo can make your flooring decision a little easier.

Solid vs Engineered Hardwood

What's the difference?